Shipping policy
We aim to process and ship all orders within 2–4 business days after your order is placed.
You’ll receive a confirmation email once your order has shipped, including tracking information.
Domestic Shipping (U.S.)
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Standard shipping typically takes 3–7 business days, depending on your location.
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Expedited shipping options are available at checkout.
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Orders over $45 may qualify for free standard shipping (before tax and after discounts).
International Shipping
We currently do not ship internationally.
If you are outside the U.S. and would like to place an order, please contact us at info@lunacosoap.com to check availability.
Order Tracking
Once your order ships, you’ll receive a tracking link via email.
Please allow up to 24–48 hours for tracking information to update.
Lost or Delayed Packages
We are not responsible for delays caused by the carrier, incorrect addresses, or weather conditions.
If your order is lost in transit, please contact us at info@lunacosoap.com and we will work with the shipping carrier to resolve the issue.
